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Category: Consumer protection

Activities / Consumer protection / Privacy / Transparency

ARKEP publishes the first report on the quality of electronic communications services

Lens, as an organization whose focus is technology and better access to communications services, welcomes the publication of this report and strongly supports the monitoring of the quality of electronic …

Activities / Consumer protection

Research: ROAMING service of local mobile operators

If you use your mobile phone when you are out of Kosovo, you have certainly noticed that the fees that apply are significantly higher than when you are in Kosovo. …

Activities / Consumer protection

Mobile phone roaming services

The roaming service remains among the most unused ones for our people. The reasons why Kosovars are reluctant to plug their phone into the networks of countries they visit are …

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